Experience

Dec 2025 — Jun 2026

IT Trainee — Pacific International Hospital

Supported enterprise network infrastructure in a live healthcare environment: switch and connectivity troubleshooting, structured cabling, CCTV system support, RFID access control and biometric attendance administration, and VoIP/IP phone configuration for hospital staff.

2019 — Present

Freelance IT Technician

Diagnose and repair desktop and laptop hardware, install and configure Windows operating systems, handle malware detection and removal, and provide customer-facing technical support and mobile device setup.

2024 — 2026

Advanced Professional Diploma, Server & Network Administration

Datec Learning Center — routing and switching, LAN/WAN technologies, Windows Server administration, Active Directory, structured cabling, fibre optics, and network troubleshooting.